I.P.M. is family owned and operated by Meagan and Erik Bright. Erik is a Certified Toyota/Lexus Technician and a Certified ASE Master Automotive Technician. He graduated from the T-TEN program at Shoreline Community College in the summer of 2007. He worked for Toyota of Bellevue from 2005 to 2007. In December of 2007 Erik moved into service writing for an independent shop in Issaquah until April of 2008. In April, Erik then came to I.P.M. to work with Geoff (previous owner) and has been here ever since. In December of 2008, Erik was presented with the option of purchasing the business from Geoff and he took the opportunity. Erik will continue to provide excellent customer service and car repair to the customer's of I.P.M. with excellence, integrity, and your trust.
We are 100% committed to being upfront and honest. We do our best to let you know what is going on with your car, truck, or SUV. We absolutely don't believe in selling you part or services you don't need. If you have a question about why we are recommending a service, we are more than happy to explain it in full detail. If we are not able to explain it, we are happy to show you what is going on here in the shop. If you are not interested in repairing all or just part of the vehicle, we have no problem with that.
We really want you to only have to visit us once for your car's repair needs. We strive to do the right job, the right way, the first time. We use the best parts available to us without sacrificing quality. We know which parts don't work well with your vehicle and we will steer clear of those parts.